Frequently Asked Questions


Will there be any mess?

We use specialist soot and floor sheets to carefully protect your home throughout the entire cleaning process. Additionally, our advanced hazardous waste HEPA vacuum cleaner ensures the thorough and efficient removal of soot and debris, helping to maintain a safe and clean environment for you and your family.

How long does it take?

A typical chimney sweep usually takes around an hour to complete. However, open fires generally require a little longer due to the additional soot and residue that needs careful cleaning and inspection. This ensures your chimney is safe and fully efficient.

How often should I get my chimney swept?

Most chimneys require sweeping at least every 12 months to ensure they remain both safe and efficient. Regular maintenance prevents the build-up of soot and debris, which can pose a fire hazard and reduce the chimney's effectiveness. Wood burners, in particular, may need sweeping every 6 months due to the faster accumulation of creosote, a highly flammable substance that forms from burning wood. Scheduling routine chimney cleaning helps maintain proper ventilation and reduces the risk of chimney fires.